FOPE SPA, headquartered at Via Giuseppe Zampieri, 31, 36100 Vicenza, Italy, and reachable via email at info@globalselox.com, is committed to protecting users’ privacy and processing personal data in compliance with applicable regulations. Below, you will find detailed information about how we handle personal data.
We collect and process personal data only for specific purposes and in accordance with legal requirements. Data is retained only as long as necessary to achieve these objectives.
Your data is gathered in the following circumstances:
When you place an order or request information about our products or services through our website.
When you participate in site activities such as surveys, questionnaires, or forums.
When you contact us for support or inquiries.
Additionally, we use cookies and similar technologies to collect browsing-related information. For further details, please refer to our Cookie Policy.
Below are the primary purposes for processing your data:
Order Management and Purchase Communications
Collected Data: Name, surname, shipping address, email, phone number, VAT number (if applicable).
Legal Basis: Contract performance.
Retention Period: 5 years from order completion.
Sending Newsletters and Personalized Communications
Collected Data: Name, surname, email, personal preferences.
Legal Basis: Consent.
Retention Period: Until consent is withdrawn.
Service Analysis and Improvement
Collected Data: Aggregated information about purchases, online activities, and views.
Legal Basis: Legitimate interest.
Retention Period: 1 year.
Survey and Feedback Collection
Collected Data: Name, surname, email, survey responses.
Legal Basis: Legitimate interest.
Retention Period: 1 year.
Your personal data is shared only in the following cases:
With suppliers and partners supporting order management and communication.
To comply with legal obligations or protect the rights of globalselox.com and its customers.
All involved third parties are contractually bound to adhere to strict confidentiality and security standards.
We implement advanced technical and organizational measures to safeguard personal data from unauthorized access, loss, or alteration. These security measures are regularly updated to ensure maximum protection.
You have the right to:
Access your personal data and receive information on its usage.
Request correction or updates to your data.
Restrict data processing under certain circumstances.
Request deletion of personal data, unless legal obligations require retention.
Withdraw consent for specific processing activities.
Receive your data in a structured and readable format (data portability).
You can exercise these rights by contacting info@globalselox.com with the subject line “Data Protection.”
This policy may be updated periodically to reflect changes in regulations or technology. We encourage you to review this section regularly for updates.
For additional information or clarification, you can contact us at: FOPE SPA
Via Giuseppe Zampieri, 31, 36100 Vicenza, Italy.
Email: info@globalselox.com